MAE concept is trying its best to inform you as much as possible about our products look, fit, feel and design. And we do hope that you love our product(s) as much as we do. However, if you would like to return one or more items from your order, then you can find all necessary info below.
How to return
Please send us an email at firstname.lastname@example.org to request a link to our return portal. Returns that are not registered through our portal, can not be accepted.
When the return has arrived back at our warehouse & is approved, then your refund will be processed in the same way as the original method of payment within fourteen (14) days from the reception of the returned item. Shipping and return costs are at the expense of the customer.
If you are worried that an item you received may be damaged or defective, please email email@example.com with your order number and a short description of the issue. Please also include photos so we may better assist you.